MOST AMAZING PLACES TANITIM VE TİCARET ANONİM ŞİRKETİ
CUSTOMER PERSONAL DATA INFORMATION TEXT
This information text has been prepared by MOST AMAZING PLACES TANITIM VE TİCARET ANONYMOUS COMPANY (“Company”) as the data controller, in accordance with Article 10 of the Personal Data Protection Law No. 6698 (“LPPD”) and other relevant legislation. Within the scope of our Company’s activities, your personal data that needs to be collected regarding your status as a customer are collected and processed by us in accordance with the relevant legislation and the principles explained below.
1. Method and Legal Reason for Collection of Your Personal Data
Your personal data is collected in the physical environment by our field employees who provide office and tourism guidance services in the form of verbal and written records; in the electronic environment by means of sharing or viewing permission given to us by internet-based information systems belonging to tourism companies that are our business partners or suppliers; in the electronic environment by means of verbal, written, auditory and visual records through contact channels such as call centers, telephone, fax, e-mail, website (online reservation forms, e-mail communication forms, cookies and similar technologies) and instant messaging tools; and in the service units of our Company in the form of digital image recordings related to security cameras, in whole or in part by automatic means or by non-automatic methods provided that they are part of the data recording system.
In this context, your personal data processed by our Company are; Name-surname, Turkish identity number, passport information, photo on the passport photocopy, accommodation address, e-mail address, telephone number, bank-credit card information, payment receipt and slip contents, invoice, call center voice recording, security camera image records taken at the entrance to our workplaces and their annexes and during your stay there, and website IP and cookie information. No personal data of a special nature is processed by our Company.
Your personal data collected for the purposes of obtaining approval for marketing, analysis and sending electronic messages specific to you is processed based on your explicit consent statement given in an informed manner as specified in Article 5/1 of the KVKK.
Your data regarding security camera footage taken during your entry to and stay at our company’s workplaces are processed due to the fact that data processing is mandatory for the legitimate interests of our company in accordance with Article 5/2-f of the KVKK.
Your other personal data is processed by our Company based on the legal reasons specified in Article 5/2 of the KVKK and shown below. Your personal data within this scope;
- It is necessary to process your personal data as the other party to the contract, provided that it is directly related to the establishment or execution of the commercial contract to which you are a party with our company,
- If it is clearly stated in the laws or if it is mandatory for our Company to fulfill its legal obligations,
- Data processing is mandatory for the establishment, exercise and protection of a right belonging to our company,
- Data processing is mandatory for the legitimate interests of our Company, provided that it does not harm your fundamental rights and freedoms.
It is collected and processed based on legal reasons.
2. Purpose and Method of Processing Your Personal Data
Your personal data is processed by our Company primarily within the scope of our domestic commercial activities; execution of contract and performance processes; purchase, sale and marketing of goods and services; after-sales performance and support services; finance and accounting transactions; ensuring the security of information and physical space; fulfillment of legal processes and obligations arising from legislation; increasing customer satisfaction; ensuring that the commercial supply carried out by our Company is provided under the best conditions, and in this context, the presentation of goods and services specific to you by determining personal tastes, needs and usage purposes; raising quality standards; management of market research, analysis, marketing, re/digital marketing processes related to our field of activity; sending general or special e-mails, instant messages, voice calls for events in our field of activity and for advertising, promotion, offering and satisfaction research; ensuring our legal application and defense rights and following up on requests and complaints, in connection with the purpose of the relationship you have established with our Company.
Your personal data is processed by our Company primarily within the scope of our overseas commercial activities; execution of contract and execution processes; purchase, sale and marketing of goods and services; after-sales execution and support services; finance and accounting transactions; ensuring the security of information and physical space; fulfillment of legal processes and obligations arising from legislation; increasing customer satisfaction; ensuring that the commercial supply carried out by our Company is provided under the best conditions, and in this context, the presentation of goods and services specific to you by determining personal tastes, needs and usage purposes; raising quality standards; management of market research, analysis, marketing, re/digital marketing processes related to our field of activity; sending general or special e-mails, instant messages, voice calls for events in our field of activity and for advertising, promotion, offering and satisfaction research; ensuring our legal application and defense rights and following up on requests and complaints, in connection with the purpose of the relationship you have established with our Company.
Your personal data collected by our company is processed in accordance with the general principles set out in Article 4 of the KVKK stated below. In this context, your personal data in question;
a) In accordance with the law and the rules of honesty,
b) Accurate and up-to-date when necessary,
c) For specific, clear and legitimate purposes,
d) In connection with, limited to and proportionate to the purpose for which they are processed,
e) It is processed in accordance with the storage rules for the period stipulated in the relevant legislation or necessary for the purpose of processing.
You can access more detailed information about the processing principles of your personal data that you share with our Company from our Company’s “Personal Data Protection and Processing Policy”.
3. Scope, Duration and Security of Processing of Your Personal Data
The nature of the processing of your personal data obtained as specified above by our Company is limited to recording, storing, preserving, backing up, changing, rearranging/updating, disclosing, taking over, making available, classifying or preventing its use, both physically and electronically, by our relevant departments and transferring it to third parties with whom we have business relations within the scope specified below.
Our Company preserves the personal data it processes in a correct and up-to-date manner, in accordance with the provisions of the legislation, within the technological methods and by taking all necessary technical and administrative measures within the framework of information security standards, in a physical environment, database and systems, confidentially in accordance with Article 12 of the KVKK. Our Company destroys your personal data by deleting, destroying or anonymizing them immediately upon the elimination of the reasons requiring the processing of your personal data or upon the expiration of the destruction periods specified in the relevant legislation and the Policy prepared by our Company on this matter, or in accordance with the provisions of the relevant legislation and our “Personal Data Storage and Destruction Policy” text, either on its own or upon the request of the relevant person.
4. To Whom and For What Purposes Can Your Processed Personal Data Be Transferred?
Your personal data collected by our Company may be transferred domestically or internationally, when necessary, in accordance with all regulations, within the framework of the conditions and purposes of transferring personal data specified in Articles 8 and 9 of the KVKK and other relevant legislation, to our shareholders, relevant departments of the Company, our group companies, our business partners, our suppliers, our service providers, their authorities or employees, relevant bank branches, legally authorized institutions and organizations and private law legal entities, solely as required by our commercial activities, for the purposes of planning and executing our Company’s business strategies and processes and domestic-foreign trade processes, establishing and executing our contracts, providing post-contract support services, safely backing up/storing data, and performing payment and accounting transactions.
In this context, it should also be taken into account that when foreign e-mail servers and similar systems are used during data transmission, in accordance with the decision of the Personal Data Protection Board dated 31.05.2019 and numbered 2019/157, your personal data subject to the said transmission is deemed to be transferred abroad.
5. Your Rights Under KVKK
In accordance with Article 11 of the KVKK, you have the following rights regarding your personal data:
a) Learning whether your personal data is being processed,
b) Request information regarding your personal data if it has been processed,
c) To learn the purpose of processing your personal data and whether they are used in accordance with their purpose,
d) To know the third parties to whom your personal data is transferred, either domestically or abroad,
d) Request correction of your personal data if it is processed incompletely or incorrectly,
e) In accordance with Article 7 of the KVKK, to request the deletion or destruction of your legally processed personal data if the reasons requiring processing are eliminated,
f) Request that the operations carried out in accordance with clauses (d) and (e) be notified to third parties to whom your data has been transferred,
g) To object to a result that is to your detriment as a result of your processed data being analyzed exclusively through automatic systems,
g) To request compensation in case you suffer damages due to the unlawful processing of your personal data.
h) Withdraw your declaration of consent regarding the processing of your personal data and your approval regarding the sending of electronic commercial messages to you at any time without giving any reason.
6. Ways to Apply to Our Company Within the Scope of Your Rights
You can submit your requests within the scope of exercising your rights specified above by filling out the “Relevant Person Application Form” on the www.most-amazing-places.com page in accordance with the “Communiqué on the Procedures and Principles of Application to the Data Controller” , by applying in person to our Company’s address “Gümüşsuyu Mah. İnönü Cad. Melek Apt. No: 11/2 Beyoğlu/İSTANBUL” with the specified application methods, with proof of identity, or in writing through a Notary Public, or via the registered/secure electronic mail address mostamazing@hs01.kep.tr (KEP address) or via e-mail to kvkk.map@most-amazing-places.com with your electronic mail address registered in our systems.
Depending on the nature of your request, your applications will be finalized free of charge as soon as possible and within thirty days at the latest; however, if the process requires an additional cost, you may be charged a fee according to the tariff determined by the Personal Data Protection Board.